also confirms communication on port 5060, keep in mind voice goes over port 8000.This is how you validate the source and destination IP and port.When a call goes out you should see a network send/receive message when setting this logger to either DEBUG or TRACE. The primary logger used in troubleshooting communication between Ignition's VOIP Notification profile and SIP Trunks is the : Public Bind Address under “Show advanced properties” should be you network’s Public IP.(Same as you did with Section B: Part 2, Step 3).The address used needs to have connectivity to the AWS cloud, so internet access. A Local bind address may need to be specified.
#Amazon chime sip trunk password
Leave the password blank, you need to explicitly check "change password" and leave it blank.Ensure all phone numbers, including the contact information for each Ignition user being notified are E.164 formatted (ex: +1NNNNNNNNNN). It doesn’t matter what it is, but it should be a phone number you own. The Username/Account must have a phone number.The Gateway Address for your VOIP Notification profile must match the AWS Chime’s Outbound Host Name found under the Termination Tab on AWS Chime portal.Under the Ignition Gateway Config/Alarming/Alarm Notification Profiles: In a general, Ignition is just a handset in the eyes of the SIP server. The phone number simply represents the number Ignition is calling as. However, on testing it was found any valid phone number of the format +1NNNNNNNNNN will work. This number will be used in the Ignition Alarm Notification Profile field Username/Account. If you provisioned a phone number, assign it under the Phone Numbers tab for your Voice connector profile. Click 'Save' to continue C) Provision a phone number: Do not use the Private IP of your Ignition Instance.ĥ. This can be found by using or similar tool. Enter the Public IP of your network hosting your Ignition server to the list under Allowed hosts list*.You will need it for the Ignition voice profile later Take note of your 'Outbound host name'.Navigate to the 'Termination' tab to proceed.Click 'Create' then, click the name of the connector you just made.Click 'Create new voice connector' to open the popup displayed on the image above.Click Calling/Voice connectors on the left hand side navigation bar.Under the left-hand side navigation bar, click Amazon Chime/Accounts>Create account.A) Setting up AWS Chime: 'Getting Started': This phone number will be used as the sending or “From” phone number Ignition is calling from.
The images below will show exactly what to provide.Ĭ). Setup AWS Chime by following step one of the “Getting Started” guide.ī). There 3 things that need to be setup with AWS Chime:Ī).
#Amazon chime sip trunk how to
This article will show the basic steps on how to setup Ignition and AWS Chime to work together. AWS Chime offers SIP trunks and has been tested with Ignition 8. Ignition has the ability to alert using VOIP SIP Solutions.
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